Location of Agency – Newport
Contact Name – Kath Hodkinson, Administrator
Contact No – 01633 411169
Does the agency work with a specific client group? If so, what is that group?
Bereaved clients working through grief and loss.
Is there any pre-training that students are required to do that is a provided by your agency? If you do, how long does that training take, and how frequently does it run?
48 hour initial training with ongoing training to 60 hours – run approximately once yearly.
If your agency works with children (i.e. under 14) will anyone placed with you have access to clients who are older than that?
Yes – counsellors cannot take child clients without further specialist training.
Are Your Counsellors ever asked to do home Counselling.
Yes – the majority of clients are seen at home.
What cover/insurance/safety precautions do you have in place for your volunteers?
Safety training given. Counsellors covered by organisational insurance through BACP.
What are your supervision arrangements?
Monthly group – telephone supervision after each session for students – one-to-one by arrangement.
Is your agency aware that Supervisors will be asked to provide a brief interim report and final report for each of our students? Yes Is this a problem? No
Generally UWN encourages agencies to provide supervision in line with the BACP guidelines of 1.5 hours per month, while recognising that this can create considerable financial pressure on the agency. Does your agency have any objection to the student funding their own external supervision in addition to that provided by the agency if this is necessary in order to meet these guidelines?
No – but students can have paid individual supervision from trained, experienced counsellors in-house.
Are you supervisors qualified counsellors/supervisors?
Most supervisors have Diploma in Counselling. All have Cruse Supervision Certificate – some have external qualifications.
Location of Agency –Crown Buildings, George Street, Pontypool, Torfaen.
Contact Name Gillian Legge (Counselling Co-ordinator)
Contact No 01495 768840
Does the agency work with a specific client group? If so, what is that group?
We are not a client specific agency, we assess all appropriate referrals. We do not offer counselling to couples we work with individuals.
Is there any pre-training that students are required to do that is a provided by your agency? If you do, how long does that training take, and how frequently does it run?
Interview and induction meeting. On going monthly in-house training when placement confirmed.
If your agency works with children (ie under 14) will anyone placed with you have access to clients who are older than that?
We do not counsel children under 14.
Are Your Counsellors ever asked to do home Counselling.
We do not offer home counselling.
What cover/insurance/safety precautions do you have in place for your volunteers?
Volunteer counsellors are covered by Mind’s employee and public liability insurance. We have comprehensive policies and procedures in place, for example , Health and Safety , Lone worker and confidentiality policies.
What are your supervision arrangements?
Clinical supervision takes place once a month for one and a half hours. This is provided by our in house supervisor at her home. Group supervision is on a monthly basis for two hours. All volunteers attend. At present, volunteer counsellors are responsible for individual supervision costs, group supervision costs are covered by Torfaen Mind.
Is your agency aware that Supervisors will be asked to provide a brief interim report and final report for each of our students? Is this a problem?
Our supervisor is aware and responsive to the need of an interim and final report.
Generally UWN encourages agencies to provide supervision in line with the BACP guidelines of 1.5 hours per month, while recognising that this can create considerable financial pressure on the agency. Does your agency have any objection to the student funding their own external supervision in addition to that provided by the agency if this is necessary in order to meet these guidelines?
Our supervisor provides supervision in line with the BACP guidelines. Any further supervision will not be necessary.
Are you supervisors’ qualified counsellors/supervisors?
Our supervisor is a qualified and accredited counsellor and supervisor.
Location of Agency – Aberdare
Contact Name – Lyn Johanse
Contact No – 01685 882090
Does the agency work with a specific client group? If so, what is that group?
Substance Misuse
Is there any pre-training that students are required to do that is a provided by your agency? If you do, how long does that training take, and how frequently does it run?
Yes, two full day’s – twice a year.
If your agency works with children (i.e. under 14) will anyone placed with you have access to clients who are older than that?
Will not be expected to work with anyone younger than 21years.
Are Your Counsellors ever asked to do home Counselling.
We see clients in their homes, sometimes in probation offices or at our office.
What cover/insurance/safety precautions do you have in place for your volunteers?
Public Liability
What are your supervision arrangements?
Students are offered supervision one and a half hours per month.
Is your agency aware that Supervisors will be asked to provide a brief interim report and final report for each of our students? Yes Is this a problem? No
Generally UWN encourages agencies to provide supervision in line with the BACP guidelines of 1.5 hours per month, while recognising that this can create considerable financial pressure on the agency. Does your agency have any objection to the student funding their own external supervision in addition to that provided by the agency if this is necessary in order to meet these guidelines? No
Are your supervisors’ qualified counsellors/supervisors?
Yes. Gained qualification at Newport – Diploma in Consultative Supervision.
All supervisors have DIP/Degree in counselling and substantial experience. Many are BACP/UKCP accredited practitioners. Some have supervision qualifications.
Location of Agency – House 54, Cardiff Royal Infirmary, Newport Road, Cardiff.
Contact Name – Liz Miller Royal (Volunteer Co-ordinator) or Jan Price (Counselling Team Manager)
Contact No – 02920 468555
Does the agency work with a specific client group? If so, what is that group?
People with alcohol or drug problems their family and friends
Is there any pre-training that students are required to do that is a provided by your agency? Yes If you do, how long does that training take, and how frequently does it run?
Usually every 2 years. Training usually involves 2 weekends plus 4 evenings. However, this is changeable. Please see agency for further details.
If your agency works with children (i.e. under 14) will anyone placed with you have access to clients who are older than that?
We are an adult service
Are Your Counsellors ever asked to do home Counselling.
No.
What cover/insurance/safety precautions do you have in place for your volunteers?
We are covered under the local authority
What are your supervision arrangements?
Monthly: Supervision with individual supervisor plus GP supervision - 6 weekly
Is your agency aware that Supervisors will be asked to provide a brief interim report and final report for each of our students? Yes Is this a problem? No
Generally UWN encourages agencies to provide supervision in line with the BACP guidelines of 1.5 hours per month, while recognising that this can create considerable financial pressure on the agency. Does your agency have any objection to the student funding their own external supervision in addition to that provided by the agency if this is necessary in order to meet these guidelines?
NO
Are you supervisors qualified counsellors/supervisors?
YES
Location of Agency –
12a Royal Buildings, Stanwell Road, PenarthContact Name –
Janet Jones Contact No –
02920 707974Does the agency work with a specific client group? If so, what is that group?
Yes older people aged 50+
Is there any pre-training that students are required to do that is a provided by your agency? If you do, how long does that training take, and how frequently does it run?
Yes! 2x3 hour induction training 4-5times annually 1x3 hour project orientation when necessary.
If your agency works with children (ie under 14) will anyone placed with you have access to clients who are older than that?
N/AAre your counsellors ever asked to do home counselling?
The majority of our counselling is carried out in the clients’ home.
What cover/insurance/safety precautions do you have in place for your volunteers?
Full insurance cover provided. Health and safety policy and training.
What are your supervision arrangements?
2 hour groups of 4 once a month for 2 months. One hour individual every 3rd month.
Is your agency aware that Supervisors will be asked to provide a brief interim report and final report for each of our students? Is this a problem?
No.
Generally UWCN encourages agencies to provide supervision in line with the BACP guidelines of 1.5 hours per month, while recognising that this can create considerable financial pressure on the agency. Does your agency have any objection to the student funding their own external supervision in addition to that provided by the agency if this is necessary in order to meet these guidelines?
No.
Are you supervisors qualified counsellors/supervisors?
Yes.
Location of Agency –
50 Park PlaceContact Name –
Vicky Groves Contact No –
02920 874966Does the agency work with a specific client group? If so, what is that group?
University Students 18+Is there any pre-training that students are required to do that is a provided by your agency? If you do, how long does that training take, and how frequently does it run?
No- but orientation = 2 days and some training days during placement.If your agency works with children (ie under 14) will anyone placed with you have access to clients who are older than that?
N/AAre Your Counsellors ever asked to do home Counselling.
NoWhat cover/insurance/safety precautions do you have in place for your volunteers?
University Insurance, however, advisable to have your own personal indemnity insurance.
What are your supervision arrangements?
We provide fortnightly individual supervisionIs your agency aware that Supervisors will be asked to provide a brief interim report and final report for each of our students?
Yes Is this a problem?
NoGenerally UWN encourages agencies to provide supervision in line with the BACP guidelines of 1.5 hours per month, while recognising that this can create considerable financial pressure on the agency. Does your agency have any objection to the student funding their own external supervision in addition to that provided by the agency if this is necessary in order to meet these guidelines?
Not necessaryAre you supervisors qualified counsellors/supervisors?
Yes
Location of Agency – Morriston Hospital, Swansea
Contact Name – Alison Gorman
Contact No – 01792 703312 (Tuesday – Thursday)
Does the agency work with a specific client group? If so, what is that group?
Bereaved, medical trauma, chronic and terminal illness.
Is there any pre-training that students are required to do that is a provided by your agency? If you do, how long does that training take, and how frequently does it run?
4 x 2hour sessions on Wednesday afternoon/early evening September/October.
If your agency works with children (i.e. under 14) will anyone placed with you have access to clients who are older than that?
N/A
Are Your Counsellors ever asked to do home Counselling.
Yes occasionally but it is optional and extra training would be offered.
What cover/insurance/safety precautions do you have in place for your volunteers?
NHS Health and Safety policy and insurance in-house.
What are your supervision arrangements?
Fortnightly supervision in small groups with one member of staff team.
Is your agency aware that Supervisors will be asked to provide a brief interim report and final report for each of our students? Yes Is this a problem? No.
Generally UWN encourages agencies to provide supervision in line with the BACP guidelines of 1.5 hours per month, while recognising that this can create considerable financial pressure on the agency. Does your agency have any objection to the student funding their own external supervision in addition to that provided by the agency if this is necessary in order to meet these guidelines?
It shouldn’t be necessary as we aim to offer sufficient supervision.
Are you supervisors qualified counsellors/supervisors?
Yes. Everyone is BACP accredited and counselling psychologist/psychotherapist and all have supervision qualifications.
Location of Agency – Orchard House, Orchard Street, Swansea SA1 5AS
Contact Name – Sue Richards (Mrs)
Contact No – 01792 462845
Does the agency work with a specific client group? If so, what is that group?
Anyone who is bereaved.
Is there any pre-training that students are required to do that is a provided by your agency? If you do, how long does that training take, and how frequently does it run?
Yes, 48 hour Foundation Bereavement Course (8 weeks on a Saturday), generally twice a year.
If your agency works with children (i.e. under 14) will anyone placed with you have access to clients who are older than that?
Yes.
Are Your Counsellors ever asked to do home Counselling.
Yes – If the volunteer is ok with it.
What cover/insurance/safety precautions do you have in place for your volunteers?
There is a national set of standards we have to adhere to. This includes all of the above.
What are your supervision arrangements?
After each visit until a level has been achieved, when it goes to monthly.
Is your agency aware that Supervisors will be asked to provide a brief interim report and final report for each of our students? Yes Is this a problem? No.
Generally UWN encourages agencies to provide supervision in line with the BACP guidelines of 1.5 hours per month, while recognising that this can create considerable financial pressure on the agency. Does your agency have any objection to the student funding their own external supervision in addition to that provided by the agency if this is necessary in order to meet these guidelines?
No.
Are you supervisors qualified counsellors/supervisors?
Yes.
Location of Agency – Llanharan, Nr Pontyclun
Contact Name – Dee Phillips (Lead Therapist)
Contact No – 01443 226864
Does the agency work with a specific client group? If so, what is that group?
Alcohol dependency.
Is there any pre-training that students are required to do that is a provided by your agency? If you do, how long does that training take, and how frequently does it run?
Two day induction, regular monthly training.
If your agency works with children (i.e. under 14) will anyone placed with you have access to clients who are older than that?
N/A
Are Your Counsellors ever asked to do home Counselling.
No.
What cover/insurance/safety precautions do you have in place for your volunteers?
BACP registered appropriate insurance in place.
What are your supervision arrangements?
Monthly 1½ hours per individual.
Is your agency aware that Supervisors will be asked to provide a brief interim report and final report for each of our students? Yes Is this a problem? No.
Generally UWN encourages agencies to provide supervision in line with the BACP guidelines of 1.5 hours per month, while recognising that this can create considerable financial pressure on the agency. Does your agency have any objection to the student funding their own external supervision in addition to that provided by the agency if this is necessary in order to meet these guidelines?
No.
Are you supervisors qualified counsellors/supervisors?
Yes.
Location of Agency – Beddau/Aberdare/Ton Pentre in RCT
Contact Name – Alison Theaker
Contact No – 01443 204551
Does the agency work with a specific client group? If so, what is that group?
Young people aged 11-25 years old.
Is there any pre-training that students are required to do that is a provided by your agency? If you do, how long does that training take, and how frequently does it run?
Student will undertake five hours per month of ongoing training to gain qualifications.
If your agency works with children (i.e. under 14) will anyone placed with you have access to clients who are older than that?
Yes, up to twenty-five years old.
Are Your Counsellors ever asked to do home Counselling.
No .
What cover/insurance/safety precautions do you have in place for your volunteers?
Personal liability and counsellor/agency insurance with BACP.
What are your supervision arrangements?
Yes, Post Graduate Certificate Clinical Supervision (Newport).
Is your agency aware that Supervisors will be asked to provide a brief interim report and final report for each of our students? Yes Is this a problem? No
Generally UWN encourages agencies to provide supervision in line with the BACP guidelines of 1.5 hours per month, while recognising that this can create considerable financial pressure on the agency. Does your agency have any objection to the student funding their own external supervision in addition to that provided by the agency if this is necessary in order to meet these guidelines?
No.
Are you supervisors qualified counsellors/supervisors?
Yes.
Location of Agency – Ty Aman Support Centre
Contact Name – Sharon Williams
Contact No – 01269 597002
Does the agency work with a specific client group? If so, what is that group?
Adults with severe mental health problems.
Is there any pre-training that students are required to do that is a provided by your agency? If you do, how long does that training take, and how frequently does it run?
Initial interview and some time spent at the project.
If your agency works with children (i.e. under 14) will anyone placed with you have access to clients who are older than that?
N/A
Are Your Counsellors ever asked to do home Counselling.
No .
What cover/insurance/safety precautions do you have in place for your volunteers?
Employers’ liability insurance (Zurich Municipal).
What are your supervision arrangements?
As formally required, but informally via the telephone at any time.
Is your agency aware that Supervisors will be asked to provide a brief interim report and final report for each of our students? Yes Is this a problem? No
Generally UWN encourages agencies to provide supervision in line with the BACP guidelines of 1.5 hours per month, while recognising that this can create considerable financial pressure on the agency. Does your agency have any objection to the student funding their own external supervision in addition to that provided by the agency if this is necessary in order to meet these guidelines?
No.
Are you supervisors qualified counsellors/supervisors?
Yes.
Location of Agency – 47 The Kingsway, Swansea SA1 5HG
Contact Name – Matthew Smith
Contact No – 01792 484010
Does the agency work with a specific client group? If so, what is that group?
11-25 year olds (Swansea clients only).
Is there any pre-training that students are required to do that is a provided by your agency? If you do, how long does that training take, and how frequently does it run?
Either qualified or studying toward qualification. We offer further training for counsellors as required.
If your agency works with children (i.e. under 14) will anyone placed with you have access to clients who are older than that?
Yes.
Are Your Counsellors ever asked to do home Counselling.
No.
What cover/insurance/safety precautions do you have in place for your volunteers?
City and County of Swansea public liability insurance and building cover.
What are your supervision arrangements?
We will pay up to £60 per month fro supervision (supervisor must be BACP member and meet service needs).
Is your agency aware that Supervisors will be asked to provide a brief interim report and final report for each of our students? Yes Is this a problem? No
Generally UWN encourages agencies to provide supervision in line with the BACP guidelines of 1.5 hours per month, while recognising that this can create considerable financial pressure on the agency. Does your agency have any objection to the student funding their own external supervision in addition to that provided by the agency if this is necessary in order to meet these guidelines?
No.
Are you supervisors qualified counsellors/supervisors?
Yes.
Location of Agency – Student Services, UWIC, Western Avenue, Llandaff, Cardiff CF5 2YB
Contact Name – Julie Dykes
Contact No – 02920 416170
Does the agency work with a specific client group? If so, what is that group?
Students.
Is there any pre-training that students are required to do that is a provided by your agency? If you do, how long does that training take, and how frequently does it run?
No – only induction sessions.
If your agency works with children (i.e. under 14) will anyone placed with you have access to clients who are older than that?
N/A
Are Your Counsellors ever asked to do home Counselling.
No.
What cover/insurance/safety precautions do you have in place for your volunteers?
Indemnity insurance in place to cover supervision of volunteers.
What are your supervision arrangements?
Supervised by myself – UWIC counsellor.
Is your agency aware that Supervisors will be asked to provide a brief interim report and final report for each of our students? Yes Is this a problem? No
Generally UWN encourages agencies to provide supervision in line with the BACP guidelines of 1.5 hours per month, while recognising that this can create considerable financial pressure on the agency. Does your agency have any objection to the student funding their own external supervision in addition to that provided by the agency if this is necessary in order to meet these guidelines?
No.
Are you supervisors qualified counsellors/supervisors?
Yes and yes.
Location of Agency – Swindon, Wiltshire
Contact Name – Mrs Gilly Price
Contact No – 01793 706646
Does the agency work with a specific client group? If so, what is that group?
Is there any pre-training that students are required to do that is a provided by your agency? If you do, how long does that training take, and how frequently does it run?
If your agency works with children (i.e. under 14) will anyone placed with you have access to clients who are older than that?
Are Your Counsellors ever asked to do home Counselling.
What cover/insurance/safety precautions do you have in place for your volunteers?
What are your supervision arrangements?
Is your agency aware that Supervisors will be asked to provide a brief interim report and final report for each of our students? Is this a problem?
Generally UWN encourages agencies to provide supervision in line with the BACP guidelines of 1.5 hours per month, while recognising that this can create considerable financial pressure on the agency. Does your agency have any objection to the student funding their own external supervision in addition to that provided by the agency if this is necessary in order to meet these guidelines?
Are you supervisors qualified counsellors/supervisors?
Location of Agency – GP surgeries in Gwent
Contact Name – Sue Sargeant
Contact No – 07985 216775 (Sue.Sargeant@gwent.wales.nhs.uk)
Does the agency work with a specific client group? If so, what is that group?
Yes, adult.
Is there any pre-training that students are required to do that is a provided by your agency? If you do, how long does that training take, and how frequently does it run?
Annual intake – one day induction and training.
If your agency works with children (i.e. under 14) will anyone placed with you have access to clients who are older than that?
N/A
Are Your Counsellors ever asked to do home Counselling.
No, never.
What cover/insurance/safety precautions do you have in place for your volunteers?
Students work in GP surgeries and never alone in surgery.
What are your supervision arrangements?
Initially supervision after each client, leading to one hour supervision every six clients/fortnightly and group supervision.
Is your agency aware that Supervisors will be asked to provide a brief interim report and final report for each of our students? Yes Is this a problem? No
Generally UWN encourages agencies to provide supervision in line with the BACP guidelines of 1.5 hours per month, while recognising that this can create considerable financial pressure on the agency. Does your agency have any objection to the student funding their own external supervision in addition to that provided by the agency if this is necessary in order to meet these guidelines?
We provide over and above the BACP guidelines. External supervision is possible in discussion with principal counsellor.
Are you supervisors qualified counsellors/supervisors?
Yes, always.
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