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And so I bid farewell to the JISC CRM project and to University of Wales, Newport. Well I actually finish up next Friday (and start my new job Monday) but I'll be mainly eating lunch and desk tidying on my last day so doubt I'll be in the mood...
We were due to finish all our interviews for the project by the end of this week bu alas we've had 3 snow days here at University of Wales, Newport so we've had to cancel a few! But we should still be finished by the 1st week in February. The...
Happy New Year to everybody. I hope that you all had a good break over the Festive period. Having arrived back from the Christmas break myself Monday, ready to restart work on the project, we started to clear some of the backlog of e-mails before a meeting...
Lee and I went up to Tredegar yesterday to meet with Community Univeristy of the Valleys to map their interactions. Its cold up in them Valleys! We had a useful meeting though not to mention a delicous "Greggs" on the way home. We have almost...
Both Kerry and I have been busy the past few weeks. We have developed more process maps and also had meetings with a number of etxernal organisations. We are gaining some usefull insights that we aim to share at the appropriate time. We took a day out...
A further draft of the employer interactions Mandmap has been produced. There are likely to be further amendments required as further input is received. However, I thought I would share where we currently are with staff in Newport and the other JISC projects...
I had swine flu last week hence a slight lack of an update. Fully fit this week I have scheduled process mapping meeting with some of the academic schools and interviews with some of the organisations we are speaking to about CRM "best practise"...
And so I'm back to work after a 10 days away in which I turned another year older, got married and went on honeymoon. Busy! We are also really busy with the project this week and will be spending time updating the website and getting stuck into the...
I have started Mindmapping the various external employer organisations that interact with the University e.g. suppliers, customers etc, along with why (short courses, consultancy etc) and where (schools/departments) those interactions take place. This...
We have moved our blog from blogspot to here. You can review the older blog post here: http://newportcrm.blogspot.com/
The visit to Salford yesterday proved very informative. Many thanks to Sandra for hosting us, and also to Lorna from Coventry for allowing us to pick her brains about matters that were both CRM and non-CRM related . The discussions highlighted how far...