October 2009 - Posts
I had swine flu last week hence a slight lack of an update. Fully fit this week I have scheduled process mapping meeting with some of the academic schools and interviews with some of the organisations we are speaking to about CRM "best practise". We've also worked a little on our website.
Bye for now
As part of our research we are speaking to lots of companies to find out who does CRM well so we can learn from them. We had a meeting today chatting through the list of organisation, big and small, near and far and also went through what we need to find out from them.
Next week we have the next project steering group so if we all arrange then it will be dicatphone to the ready and we can start the interviews!
Kerry
And so I'm back to work after a 10 days away in which I turned another year older, got married and went on honeymoon. Busy!
We are also really busy with the project this week and will be spending time updating the website and getting stuck into the process mapping.
More later in the week